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This is your new job in Lisbon at the greatest entertainment platform (GERMAN speaking Customer Advisor)

Permanent Full Time

This is your new job in Lisbon at the greatest entertainment platform

(GERMAN Customer Advisor)

 

 

If you are in Lisbon and you are a native German speaker this may be your job! Take your career to the stars by becoming a Customer Care Specialist for the leading familiy-oriented streaming platform #wearehiring

 

GERMAN Customer Service Support

The company

Welcome to the latest on-demand streaming service: 500 movies, 7500 TV episodes and original content produced by the world’s most powerful brand. Launched on November in United States, the platform will be expanded to European countries this month, so we are in search of a German Customer Advisor to deliver quality service to subscribers. Join the International Lisbon team and help the growing audience to #stayathome with some fun and joy.

 

The role

You will be part of the Customer Service team, providing German-speaking inbound assistance to customers by telephone and e-mail. You will focus in building strong relationships with users, doing your best to create delighted customers.

 

The Candidate

- You are proficient in German and fluent in English

- You are happy to stay at least 12 months in sunny Lisbon

- You have availability to work 40 hours a week (possibly weekend)

 

This is what you will do 

- Answer standard questions about account management, invoices, content and navigation via phone and chat

- Support customers with software functionality, system configurations and network settings

- Solve complaints and concerns

- Professional management of customer data

 

Keywords to success

- Passionate

- Efficient

- Team player

- People-oriented

- Positive

 

Benefits

- Remunerated training at the beginning of employment

- Relaxed working atmosphere in the heart of lovely Lisbon

- Multicultural environment that fosters your communicative skills

- Language courses

- Private health insurance

- Competitive remuneration

 

Catch this opportunity to work on a dynamic and dedicated team of young professionals. We journey together! #cityjobbers

Apply Now