Spanish-speaking Customer Service in Athens 

Are you a Spanish speaker? Would you like to develop your career in an innovative and fast-growing company based in Athens? We offer you an exciting position with great benefits and career opportunities in sunny Greece. As a Customer Representative, you’ll help or answer customer questions to find the best solution for their needs.

If that sounds interesting to you, read on and apply!

 Spanish - Speaking Customer Advisor in Athens

The Company:

Work for one of the first B2B online marketplaces that caters specifically to the HoReCa industry (hotels, restaurants, catering). 

Its goal: to become the most widely used platform for restaurateurs to find all non-food items they need to run their business. 

Your Profile:

- You speak Spanish and you are fluent in English

- You have excellent communication and interpersonal skills

- You love helping people and enjoy making them feel special

- You have a positive and dedicated attitude

- You have good PC skills

- You have a stable and fast internet connection

- You are able to type on a PC keyboard

- You are able to work in rotating shift, 5 days a week, 8h per day

- You hold a valid Passport ID and a yellow card (for UE citizens) or a valid residence permit (for non UE citizen)

- You have a AMKA, AFM, and a Greek IBAN number (or of another country of the UE)

Benefits:

- Competitive salary

- Permanent contract

- 2 weeks of intensive training in Thessaloniki

- Possibilities to join the international mobility program

- Join a dynamic work environment

- Work from a brand-new office in Athens

- 20 euros in UP Hellas card

- Private health insurance from day one

- 10% performance bonus

- Work from home temporarily (due to COVID-19)

Relocation bonus (only for candidates coming from abroad):

- Welcome bonus and UP Hellas card after completing one month of contract

- 1 month of paid accommodation in Airbnb

- One way paid ticket to Athens

- Taxi from the airport to the Airbnb / accommodation

Your Responsibilities:

- Provide high-quality customer support via phone and email

- Help customers with order processing, question about orders, deliveries or payments, as well escalations

- Diagnosis and analysis of issues encountered by the clients

- Build relationships of trust through open and interactive communication

- Provide accurate, and complete information by using the right methods/tools

- Follow communication procedures, guidelines and policies

We are hiring smart and diverse individuals to work in a brand-new office in Athens. Do you want to build a career within a new multinational, fast-growing company? Work within a dynamic and international team in Greece! We are waiting for your application!