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HOT JOB - Fashion Customer Representative in Barcelona (GERMAN) - 1590139677

Permanent Full Time

Fashion Customer Advisor in Barcelona (GERMAN)

 


If you are in sunny Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you #wearehiring 

 

German-speaking Fashion Customer Service Representative

The company

Welcome to an international brand, globally famous for its designs and products for women, men and children. Enter this fascinating world of clothing and accessories working from the innovative @22 district in Barcelona, very close to the beach. 


The role

As a German-speaking Fashion Customer Service Advisor, you'll work directly with clients by email and phone to offer kind solutions for all their inquiries in your native language.

Your opportunity

We want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and to enter the fashion world, read on!


This is your new job in Barcelona if 

- You have native level German and you are fluent in English (spoken and written) 

- You are open to develop your customer service skills 

- You are passionate about fashion and you have familiarity with this industry 

- You are computer literate 

- You have excellent communication and interpersonal skills

- You pay attention to small details and you are well-organized

- You have an outgoing, enthusiastic, positive and engaging personality

- You are able to work 39 hours per week on a rotational shift pattern 

***Experience with CRM is a plus


Your day to day at work

- Effectively solve customer issues in German

- Manage complaints and inquiries with a proper and respectful tone 

- Keep customer satisfaction at the core of every decision and behavior

- Help clients with their online shopping and advise on their orders 

Keywords to success

- Problem solver

- Customer-oriented

- Team player

- Empathy

- Flexibility

- Patience

- Proactive

 

Benefits

- 2 weeks initial paid-training 

- Competitive compensation

- Long-term contract
- Ongoing training
- Possibility to grow within the company: high performers can progress to the social media team, become quality analysts or management.

- Nice office in the heart of Barcelona @22 district in the Poblenou area


Take this chance to belong to a multicultural company with employees from over 100 different nationalities. If this is your dream job in Barcelona, apply with a few clicks.

Apply Now