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French Customer Representative at home / in Barcelona

Permanent Full Time

Life is too short for someday! Fulfil your dream and find a job abroad today!

Barcelona Job Offers is a modern recruiting company specializing in international recruitment. Let our team advise you in which jobs your qualifications are sought. Whether you want to emigrate or just live abroad for a while, we are sure to have the right offers and get you in touch with the companies that are looking for your qualifications! We are waiting for you in Barcelona. Take your chance and apply today for a job as a French speaker.

 

French Customer Representative

 

Your Duties:

              Take incoming user requests (via telephone, email ...), log call details into case management systems and respond and resolution within SLA to customers

              Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness

              Delivery of high calibre Customer Service on post-sales requests (delivery, warranties, refunds,...)

              Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction

              Achieve sales goals set up every quarter while providing an excellent customer experience

              Logging and following up on orders or requests

              Capturing all required data elements in CRM as required by clients, policies and products

 

We offer you

              Full-time (39 hours/week) or Part-time contract

              Schedule: From Monday to Friday (1 or 2 Saturdays per month)

              Opportunity to join an international team

              Good remuneration package

 

You bring to us

              French native speaker

              English fluent speaker

              Excellent communication skills in a variety of customer-facing situations

              Standout colleague

              Previous experience in a similar position is a plus

              Positive and dedicated attitude

              High motivation

              Patience, flexibility and adaptability

 

Do you imagine yourself working at this job in Barcelona? Then apply now in just a few clicks. Our recruiters look forward to your CV!

 

 

Apply Now