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French-speaking Gourmet Customer Support (Based in Braga)

Parcial Full Time

French-speaking Gourmet Customer Support  (Based in Braga) 

Fixed-term Full-time

 

Are you a frenchy living in Portugal and you love good coffee? Great! If you communicate easily on social media and you like interacting with people, we have an exciting job offer for you. Work in your native language for an international coffee brand while you discover the North of the country with this job in Portugal. Braga is considered the Portuguese Rome because of its countless churches and colorful streets. 

 

 

French-speaking Client Advisor for a luxury coffee company in Braga 

 

Your opportunity

Enter the world of luxury coffee and join a dynamic and multicultural team in Braga, an easily walkable city that you will love. Play your part in an international call center that places its employees at the heart of its activity. This is a great Customer Service Job with lots of room to express brand quality and engage audiences.

 

The role

Together with your colleagues at Braga contact center, as a French Client Advisor, you will help customers across multiple channels (mainly email or phone) in an interactive and user-friendly way. 


This is your new job in Braga if

- You have native level French (from C1 level)

- You communicate confidently on social media

- You hold first class interpersonal skills

- You are the best in time management 

- You are able to start working for the project soon

- You are EU resident or you have a valid work permit

- You are happy to work in shifts, from Monday to Saturday (between 06am and 9pm)

***Previous experience in Customer Support or Sales is a plus!

 

Your day to day at work

- Attract potential customers by answering questions about coffee products and services

- Identify customer needs and provide quick solutions 

- Recommend products based on consumer desires thanks to your deep knowledge of the luxury coffee portfolio

- Increase consumer commitment by delivering a fabulous customer service experience 

- Process inquiries and manage requests

- Handle personal data and information with confidentiality


Keywords to success in Customer Support

- Proactive

- Results-oriented

- Gastronomique

- Motivated 

- Team-player


Benefits

- Full training

- Competitive salary + bonus

- Meal allowance

- International environment 

- Your future workplace will be a nice office in Braga, with modern amenities and on-site doctor. 

- Possibility to commute by car-sharing 

- Discounts at local shops

- Career progression and global opportunities

- After-work activities


If it sounds like you, apply now! Enjoy Braga and work in your native language with the click of a button. 


frances, francophone, atendimento ao cliente, apoio ao cliente, conseillers, conseillères clientèles, call center

Apply Now