Come to Lisbon and Work for the largest financial service provider (German)
If you have passion for the exciting financial world, this is your chance to enter the market, working for a leading provider #wearehiring We offer you a great position with international environment and career progression in sunny Lisbon.
German-speaking Customer Representative
Welcome to one of the largest financial service providers in the world. Headquartered in New York City, it is a leading supplier of card solutions and card programs.
You will offer assistance, answers and information to clients in your native language. As a German-speaking Customer Advisor, you will be responsible for customer questions, supporting the Card Solutions division with telephone and written advice in our contact center in Lisbon.
Be part of the largest financial company in Europe. We want to inspire your passion for meeting people with this job offer to join a multicultural team in sunny Lisbon. Work for one of the most popular brands with true international career opportunities.
This is your new job in Lisbon if
- You have native level German and you are fluent in English (spoken and written)
- You enjoy dealing with people and you have excellent communication skills
- You have an international mindset and you are happy to relocate to sunny Portugal
- You are able to work 160 hours a month within weekend shifts of 8 hours a day (working hours are between 7am and 7pm)
***Experience in a contact centre role is a plus!
Your day to day at work
- Edit questions about the account, username or password
- Clarify questions about financial overview and postings
- Provide information on various Card Solutions products
- Assist on the Mobile app
- Process reports on lost or stolen cards
Keywords to success
- Problem solver
- Team player
- Professional manner
- 3 weeks paid training at the beginning of the employment (focus in software systems for electronic data processing, customer management and practical insights into company products and services)
- Competitive salary+bonus (€750 for international #cityjobbers coming from abroad with availability to start in May and 1500€ for candidates that are already living in Lisbon)
- Add Holiday and Christmas bonuses
- Renewable contract, with an initial duration of 12 months
- Permanent contract after 24 months
- Private health insurance from the signature of the employment contract
- Relocation Program (for international #cityjobbers) include: airport pickup and administrative support for your integration in Portugal, subsequent reimbursement of flight costs, free annual flight home and accommodation in a room in a company apartment in Lisbon
- Free Portuguese courses and more
- Your office is in a nice central area, near the river
Take this opportunity and be part of the success of a prestigious financial brand. True opportunities are waiting for #cityjobbers willing to make a move to a dynamic, young and multicultural team in Lisbon.