🌐 German-speaking Customer Support Specialist in A top payment solutions provider 

The position offers a chance to work providing an exciting blend of professional challenges and cultural experiences.

🏢 About the Company

Join a leading global financial services company specializing in payment solutions. This role is ideal for those who wish to be part of an innovative team that's at the forefront of digital payment technology.

✅ Your Profile

- Proficient in handling customer account inquiries, including blocking stolen cards, issuing temporary credit cards, and providing quick cash solutions

- Knowledgeable in virtual payments, digital wallets, and loyalty programs

- Excellent communication skills in German, with a strong ability to manage customer calls and emails related to concierge services, insurance, sponsored events, and card acquisition

❤️ Your Responsibilities

- Deliver exceptional customer service via calls and emails

- Efficiently address and resolve cardholder queries and issues

- Promote and inform customers about the company's diverse range of products and services

✨ Benefits

- Full relocation support to Greece, covering all associated costs

- Competitive salary package with 2 additional salaries per year

- "Refer a friend" bonus program with up to 3,500 euros bonuses

- Comprehensive health benefits and various discounts

- Fully paid training by certified trainers

- Career advancement opportunities in a large organization with over 11,500 employees

- Participation in special events, community, and social responsibility initiatives

- Free online Greek language courses

- Modern work environment with comfortable breakout areas

- Be part of a Great Place to Work certified company

Embark on a rewarding career path with a leading financial services provider, while enjoying the beautiful setting of Greece. Apply now to leverage your German language skills and customer service expertise in this exciting remote role! 🚀