Western Union Customer Service Support 🌐

Become a part of the Western Union team, providing exceptional service support and maintaining the highest level of customer satisfaction from the vibrant city of Athens, Greece

About the Company

Western Union: A prestigious, global leader in financial services, dedicated to connecting customers and facilitating transactions worldwide with reliability and ease

✅ Your Profile

- Fluent in German and a strong command of English (both verbal and written)

- Dedicated to delivering outstanding customer service across multiple communication platforms

- Ability to maintain strong customer relations and perform under pressure with speed and professionalism

- Competent in data entry and adept at using various software programs

❤️ Your Responsibilities

- Respond promptly to customer inquiries to foster loyalty and retention

- Efficiently log customer interactions into databases and follow-up to ensure case resolution

- Develop and maintain professional relationships, offering empathetic support at all times

- Work collaboratively within a team and contribute to a positive work environment

- Provide constructive feedback to improve service and adhere to data confidentiality regulations

✨ Benefits

- Comprehensive training program delivered in English, preparing you for success

- Flexible shift patterns to suit your lifestyle, with potential overtime and holiday work incentives

- Initial accommodation assistance and support with settling into your new role in Athens

- Competitive salary with performance bonuses and additional holiday bonuses

- Access to a wealth of employee benefits and discounts

Join us at Western Union and embark on a fulfilling career that connects you to opportunities worldwide. Your journey to professional growth and cultural exploration starts here!