German-speaking Customer Service Advisor for River

Do you speak German and would you like to move to Greece? We have an exciting position with great benefits and career opportunities for German speakers in sunny Athens.

German Customer support Advisors (Remote from Greece)

As a Customer Service Advisor, you will provide valuable and memorable experiences to a wide range of customers for one of the world's best brands. You are part of a multinational technology company focused on e-commerce, cloud computing, digital broadcasting and artificial intelligence. Internet-based company selling many products directly or as an intermediary between other retailers and customers. 

✨ Your responsibilities

- Manage inbound calls, emails, or live chats

- Identify and assess customers’ needs to achieve satisfaction

- Build sustainable relationships of trust through open and interactive communication

- Provide accurate, valid, and complete information by using the right methods/tools

- Meet personal/customer service team targets and call-handling quotas

- Keep records of customer interactions, process customer accounts, and file documents

- Follow communication procedures, guidelines, and policies

❤️ Your profile

- You have excellent communication skills in German

- You are fluent in English

- Ability to multitask, prioritize, and manage time effectively

✅ Benefits

- Competitive local salary

- Performance bonus

- Great career opportunities 

- International Mobility program

- Dynamic and international working environment

- Employee events

- Meal voucher 

- Private health insurance from day one

- Work from home

🏠 Relocation package (only for candidates coming from abroad)

- Welcome bonus and UP Hellas card after completing one month of the contract

- 1 month of paid accommodation on Airbnb

- One-way paid ticket to Athens

- Taxi from the airport to the Airbnb / accommodation

📍 Live in Sunny Athens

Don't miss this chance to start an international career and move to sunny Greece – exciting challenges lie ahead! 

- Get ready to live your best life in Greece: Mediterranean vibes, breathtaking landscapes, and delicious food 🍴

- Work hard, play hard! Thrive in Greece's buzzing tourism industry and multinational companies while enjoying a wallet-friendly lifestyle 💼💰

- From ancient ruins to island hopping, there's no shortage of things to explore in Greece's rich cultural and historical heritage 🏛️

- Greek hospitality is the real deal, with welcoming locals and a never-ending list of activities to keep you entertained, from partying in Mykonos to strolling in charming villages 🎉

Work for an innovative, technology-driven company based in a vibrant and historical city! Apply now!

What you’ll be doing:

- Manage inbound calls, emails, or live chats

- Identify and assess customers’ needs to achieve satisfaction

- Build sustainable relationships of trust through open and interactive communication

- Provide accurate, valid, and complete information by using the right methods/tools

- Meet personal/customer service team targets and call-handling quotas

- Keep records of customer interactions, process customer accounts, and file documents

- Follow communication procedures, guidelines, and policies