Voice, email and chat Tech Advisor based in Lisbon with German
Permanent Full time
If you have a passion for the online world and interior design, this is your chance to work for a leader in luxury lighting. We offer you an exciting position with a great work environment and career opportunities in sunny Lisbon. At our e-recruitment agency, we are in search of a German-speaker to provide top technical support via different channels. Read on and apply!
German Tech Customer Support via voice, email and chat (Lisbon based)
Welcome to the leader in LED innovation and high-end manufacturing, with 25 years of design and experience. Its products combined precise advanced optics, low running temperature, and long life. This company of architectural lighting solutions for commercial and residential applications is the top choice for architects, engineers and lighting specifiers.
We want to inspire your passion for technology and design with this job offer for a popular lighting company. Develop your talent with this challenge.
You will offer answers, information and technical assistance to customers in your native language. As a German-speaking Technical Customer Advisor, you will be responsible for customer questions and technical troubleshooting within a set period of time.
This is your next job in Lisbon if
- You have native level German and you are fluent in English (from B2)
- You have excellent interpersonal and communications skills
- You have the ability to assist users with pre-sales, general inquiries and technical support issues via phone, email, chat, social, or social messaging channels (as assigned)
- You are able to work for the project from Monday to Saturday, 7am to 7pm
*** If you have working Experience in Technical Troubleshooting, it’s a plus!
Your day to day at work
- Provide technical support customer service via phone, email, chat, social, or social messaging channels
- Competitive salary + bonus
- Permanent contract (3 months of trial period)
- Full-time position
- Relocation package for international candidates coming from abroad: initial flight expenses refund (6 months after signing the contract) and possibility to live in one of the company apartments in Lisbon.
- Remote job temporarily due to Covid-19 contingency plan
Take this opportunity and be part of the success of a great brand. Apply now and make a move to a dynamic, young and multicultural team in sunny Lisbon with your language skills.