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Travel Customer Advisor with German wanted in Lisbon - 1590139698

Permanent Full Time

Travel Customer Advisor with German wanted in Lisbon

Permanent Full-time


Are you crazy about travelling and you speak German? Great! We want to hear from you. At our e-recruitment service we are looking for German-speakers to join a big project in Lisbon. Work for a leading hotel group with this exciting job offer!


German Customer Care Representative based in Lisbon 

The company

Welcome to a world-known hospitality company, offering unique experiences around the globe across 100 countries. 


The role

Your mission is to provide a competent and friendly Customer Service in your native language by current and future channels like phone, e-mail, webform, Social Media, live chat and instant messaging.


Your opportunity

If you speak German and you have a passion for hotels and service, this is your chance to work for a huge hospitality group offering 4,800 resorts experiences. 


This in your new job in Lisbon if

- You have native level German and you are fluent in English (from B2) 

- You are in love with the hotel industry 

- You are adventurous and team player

- You are able to work for the project between 07:00 and 21:00, including some weekends


Your day to day at wok

- Provide service to all Loyalty and Pre-Stay requests and assist clients issues related to their accounts obtaining loyalty points

- Assist to customer existing bookings date changes, adding a traveler, extras service etc

- Support clients with search and advise, identifying their needs

- Help to establish and maintain effective collaboration with Hotels partners


Keywords to success at this Customer Service position 

- Customer-oriented

- Good communicator

- Interpersonal and digital skills


Benefits

- Intensive training at the begging of your new employment

- Full-time position: 40 Hours per week on a rotational shift pattern 

- Competitive salary and bonus


Catch this job opportunity and work for a great multinational company. If it sounds like the best career plan for you in sunny Lisbon, apply in one click.

Apply Now