Travel Customer Advisor with German wanted in Lisbon
Are you crazy about travelling and you speak German? Great! We want to hear from you. At our e-recruitment service we are looking for German-speakers to join a big project in Lisbon. Work for a leading hotel group with this exciting job offer!
German Customer Care Representative based in Lisbon
Welcome to a world-known hospitality company, offering unique experiences around the globe across 100 countries.
Your mission is to provide a competent and friendly Customer Service in your native language by current and future channels like phone, e-mail, webform, Social Media, live chat and instant messaging.
If you speak German and you have a passion for hotels and service, this is your chance to work for a huge hospitality group offering 4,800 resorts experiences.
This in your new job in Lisbon if
- You have native level German and you are fluent in English (from B2)
- You are in love with the hotel industry
- You are adventurous and team player
- You are able to work for the project between 07:00 and 21:00, including some weekends
Your day to day at wok
- Provide service to all Loyalty and Pre-Stay requests and assist clients issues related to their accounts obtaining loyalty points
- Assist to customer existing bookings date changes, adding a traveler, extras service etc
- Support clients with search and advise, identifying their needs
- Help to establish and maintain effective collaboration with Hotels partners
Keywords to success at this Customer Service position
- Good communicator
- Interpersonal and digital skills
- Intensive training at the begging of your new employment
- Full-time position: 40 Hours per week on a rotational shift pattern
- Competitive salary and bonus
Catch this job opportunity and work for a great multinational company. If it sounds like the best career plan for you in sunny Lisbon, apply in one click.Apply Now