German-speaking Customer Service Agent at Mercedes-Benz (Portugal)

Are you passionate about cars? Do you speak German and are you looking for a remote job in Portugal? We have THE job for you!

German-speaking Customer Advisor 

We are looking for German speakers to provide high-quality customer service for a leading high-end car brand in Europe.

🚗About the Company

It is a global leader in car high-end design and manufacturing brands.

✅ Your Profile

- German proficiency mandatory and fluent English

- Customer-oriented and a results-driven approach

- Strong communication, problem-solving, and active listening skills

- Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment

- Passionate about the automotive industry is a plus but not mandatory 

✨ Your responsibilities:

- General inquiries on car documentation ( e.g service history)

- Book appointments with a Dealerships and Recall

- Details on dealerships

- Warranty coverage

- Breakdown assistance on location (technician sent to location)

- Recovery assistance (vehicle transported to the dealership)

- Car app utilization, questions, and troubleshooting 

❤️ Benefits

- Full-time position

- Temporary, renewable working contract

- Extra incentives and over-achievement bonus

- Real growth opportunities to advance in your career

- Relocation Package (Includes flight reimbursement and optional accommodation)