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REMOTE Dutch-speaking Customer Service Agent in Lisbon

✈️ Relocation Package

🏠 Remote

Languages:

Dutch

Work Schedule:

Full-time

City:

Lisbon

Employment Type:

Permanent

Accommodation:

Available

Perks & benefits
Relocation package
Language courses

REMOTE Dutch-speaking Customer Service Agent in Portugal

 

Are you passionate about cars? Do you speak Dutch and are you looking for a remote job in Portugal? We have THE job for you!

 

Dutch-speaking Customer Advisor - Remote all over Portugal

 

We are looking for Dutch speakers to provide high-quality customer service for a leading high-end car brand in Europe.

 

About the Company

It is a global leader in car high-end design and manufacturing brands.

 

Work in Lisbon as a Dutch Customer Service Representative at Mercedes, the world's premier luxury automotive manufacturer

 

 

 

✅ Your Profile

Dutch proficiency mandatory and fluent English

Customer-oriented and a results-driven approach

- Strong communication, problem-solving, and active listening skills

- Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment

- Passionate about the automotive industry is a plus but not mandatory 

 

 

✨ Your responsibilities:

- General inquiries on car documentation ( e.g service history)

- Book appointments with a Dealerships and Recall

- Details on dealerships

- Warranty coverage

- Breakdown assistance on location (technician sent to location)

- Recovery assistance (vehicle transported to the dealership)

- Car app utilization, questions, and troubleshooting 

 

❤️ Benefits:

- Remote position

- Full-time position

- Temporary, renewable working contract

- Extra incentives and over-achievement bonus

- Real growth opportunities to advance in your career

Relocation Package (Includes flight reimbursement and optional accommodation) 

 

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Skills

Communication skills

Customer Support

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