Online Chat Advisor –French Speaker
You will have the unique opportunity to build your international career in a fast- paced growth company based in sunny Lisbon. Our employees are open-minded, inclusive and proactive people that every day contribute to the company’s growth through their commitment and dedication. We are over 1000 employees and counting!
If you want to work as a Customer Advisor, then jumpstart your career by working with one of the most promising travel companies in Europe. Become of part of our new adventure!
A typical day:
Assisting customers with their last-minute bookings mainly through chat.
Your future project
As an Online Chat Advisor– Lisbon, Portugal, you will:
Assist customers with their last-minute bookings mainly through chat.
Use your creativity and intuition to help undecided customers choose from the range of
hotels in the Americas, Europe, and Australia.
Provide excellent customer service by managing expectations and claims in a very positive,
polite and diplomatic way.
We are looking for
Native or Proficient French and with a very good level in English (C1/ C2).
Good writing skills are mandatory
Availability to work in night shifts (they are alternated between the daily shifts)
Previous experience in Customer Service or a tourism representative is a plus
For non-EU residents, it is mandatory to have a valid work permit
We offer you
Salary: From 13,000 to 14,000 Euros gross per year (bonuses included)
Schedule: Rotative shifts between night and daily shifts, Monday to Sunday, 8 working hours
Contract: Initial 12 months contract and renewable.
Benefits package: Performance bonus, meal allowance, transportation allowance, two extra
salaries per year.
Classified - General
Complexity Bonus: 100€ per month.
Performance Bonus: 100€ per month.
Relocation package: Up to three months of free accommodation, help setting up tax and
bank account documentation, and reimbursement of your flight ticket up to 400€.
Health insurance with a dental plan (after 6 months contract)
Life at our company
Work with adventurous people from over 15 nationalities
Benefit from our modern amenities, an on-site doctor, many discounts in local businesses,
company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world.
New and modern office located where the action is: Lisbon- Portugal.
Ready to take up the challenge?
Join our team and show off your talent!