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Online Chat Advisor for French speaking in Lisbon

Permanent Full Time

Online Chat Advisor –French Speaker

You will have the unique opportunity to build your international career in a fast- paced growth company based in sunny Lisbon. Our employees are open-minded, inclusive and proactive people that every day contribute to the company’s growth through their commitment and dedication. We are over 1000 employees and counting!

If you want to work as a Customer Advisor, then jumpstart your career by working with one of the most promising travel companies in Europe. Become of part of our new adventure!

A typical day:

Assisting customers with their last-minute bookings mainly through chat.

Your future project
As an Online Chat Advisor– Lisbon, Portugal, you will:

  • Assist customers with their last-minute bookings mainly through chat.

  • Use your creativity and intuition to help undecided customers choose from the range of

    hotels in the Americas, Europe, and Australia.

  • Provide excellent customer service by managing expectations and claims in a very positive,

    polite and diplomatic way.

    We are looking for

  • Native or Proficient French and with a very good level in English (C1/ C2).

  • Good writing skills are mandatory

  • Availability to work in night shifts (they are alternated between the daily shifts)

  • Previous experience in Customer Service or a tourism representative is a plus

  • For non-EU residents, it is mandatory to have a valid work permit

    We offer you

  • Salary: From 13,000 to 14,000 Euros gross per year (bonuses included)

  • Schedule: Rotative shifts between night and daily shifts, Monday to Sunday, 8 working hours

    per day.

  • Contract: Initial 12 months contract and renewable.

  • Benefits package: Performance bonus, meal allowance, transportation allowance, two extra

    salaries per year.

Classified - General

  • Complexity Bonus: 100€ per month.

  • Performance Bonus: 100€ per month.

  • Relocation package: Up to three months of free accommodation, help setting up tax and

    bank account documentation, and reimbursement of your flight ticket up to 400€.

  • Health insurance with a dental plan (after 6 months contract)

    Life at our company

  • Work with adventurous people from over 15 nationalities

  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses,

    company parties and events and much more!

  • We promote inter-company mobility to work at any of our sites around the world.

  • New and modern office located where the action is: Lisbon- Portugal.

    Ready to take up the challenge?
    Join our team and show off your talent! 

Apply Now