German-speaking Customer Representative in Barcelona

Are you a native German speaker and want to live in Barcelona?

We are looking for German speakers to provide quality Customer Service for an important company in Barcelona.

German-speaking Customer Service Agent in Barcelona

Your profile:

- Your first language is German.

- Fluent in English.

- Knowledge of IT Platforms, tools, and apps. 

- MS Office.

- Customer-oriented.

- Positive attitude.

- Listening skills.

- Problem solving skills.

Your day-to-day:

- Learn about ad products.

- Help customers via telephone, email, chat and other automated alerts.

- Log information into call management systems.

- Maintain service and product knowledge.

- Provide cover for other Agents in their absence.

- Work with Supervisors on specific projects when necessary. 

- Attend regular Team Meetings.

- Keep up service performance, quality and customer satisfaction.

Perks & benefits:

- Competitive salary.

- Permanent contract.

- Bonus. 

- International team.

- Chance to progress your career.

- Positive work environment.

- Relocation package.