German speakers for Customer Service Support in Lisbon

Lisbon is a great place to work and to live: it’s a large, cosmopolitan and sustainable city, rich in culture, history and diversity with new opportunities. Take your career to the stars with this job #wearehiring

The role

You will be part of the Customer Service team, providing inbound assistance to customers by telephone and e-mail in your native language. You will focus in building strong relationships with users, doing your best to create delighted customers.

Your opportunity

Become a Customer Care Specialist for leading companies headquartered in Lisbon. We are in search of German native speakers to deliver quality service to subscribers. Join the international team and help our client’s growing communities proactively and reactively, across multiple corporate communication channels. 

This is your new job in Lisbon if

- You have native level German and you are fluent in English

- You are happy to stay at least 12 months in sunny Lisbon

- You have availability to work 40 hours a week (possibly weekend)

Your day-to-day at work 

- Answer standard questions about account management, invoices, billing, content and navigation via phone and chat

- Support customers with software functionality, system configurations and network settings

- Solve complaints and concerns

- Professional management of customer data

Keywords to success

- Passionate

- Efficient

- Team player

- People-oriented

- Positive

Benefits

- Remunerated training at the beginning of employment

- Relaxed working atmosphere in the heart of lovely Lisbon

- Multicultural environment that fosters your communicative skills

- Language courses

- Private health insurance

- Competitive remuneration

Catch this opportunity to work on a dynamic and dedicated team of young professionals in Lisbon. We journey together #cityjobbers !