French-speaking customer service specialist 

Are you interested in providing solutions for customers in the insurance sector? Are you a fluent French speaker with impressive English communication abilities? Eager to shape your career in a diverse environment under the sunny, delightful skies of Portugal? We have the ideal opportunity for you! Become a part of the French Customer Support team.

🛩️ Meet your next company 

Our client is an internationally acclaimed American publicly traded insurance company.

✨ Your profile

- Proficient French skills 

- Advanced English skills (minimum C1) both verbal and written

- Solid communication skills – including excellent telephonic conversation skills, attentive listening, and superior writing abilities

- Analytical and problem-solving skills coupled with acute attention to detail

- A willingness to learn and progress, be an inquisitive investigator and problem solver

✅ Your day-to-day

- Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy

- Depending on the case, the request will be processed via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured.

- Indexation & electronic archiving in our document management tool.

- Policy changes requests, updating payment details

- Make claims and cancel requests.

❤️ Perks & benefits

- Relocation package

- Competitive salaries

- Paid professional training Employee discounts

- Private healthcare & dental insurance (after six months of employment)

- Advancement opportunities through various development programs

- Engaging and fun company-wide initiatives, including our Ever Better wellness program

- Job security Lifelong skills and experience Outstanding work culture

- We value unforgettable associate experiences. Here, you can elevate your quality of life and expand your career.