French-speaking Customer Service Agent in the Sports Retail Industry – Barcelona

Are you fluent in French and passionate about the sports retail industry? Embrace the chance to live and work in Barcelona! We're on the lookout for enthusiastic French-speaking Customer Service Agents to enhance our team, offering an innovative experience in the sports retail sector.

French-speaking Customer Service Agent at Fashion Industry

🏃 The Company

Join a pioneering team in the sports retail world, renowned for integrating technology and design to create high-performance sporting goods and lifestyle apparel.  This brand, a leading figure in the global fashion retail sector, is celebrated for its trend-setting designs and contribution to modern fashion. 

✅ Your Profile

- Proficiency in French and English.

- Knowledge of IT platforms, tools, and apps, with Windows/MS Office skills being advantageous.

- A customer-first approach with a keen eye for fashion.

 -Strong listening abilities and problem-solving skills.

- Independent work ethic, adaptable and a collaborative team spirit.

❤️ Your Responsibilities

- Deliver exceptional customer service through phone, email, chat, and other platforms, focusing on fashion retail.

- Rapidly absorb information about our range of fashion products and services.

- Accurately record call details in management systems, ensuring solutions meet our service level agreements.

- Keep abreast of the latest in service, product knowledge, and fashion trends.

- Support your team members and engage in collaborative projects with supervisors.

- Participate actively in team meetings, fostering a constructive and inclusive workplace.

✨ Perks & Benefits

- Full-time contract.

- Competitive salary with potential for performance-related bonuses.

- A dynamic, multicultural team environment.

- Assistance with relocation and a comprehensive welcome package.

- Comprehensive training on company policies and project specifics.

- Career advancement opportunities and access to further training.

- Referral bonuses through our "Friends Hunting" program.

🏢 Location & Environment

- Based in the heart of Barcelona, renowned for its vibrant culture, architecture, and sunny climate.

- Work amidst some of the industry's most forward-thinking digital technologies and strategies.

🌟 Embark on your fashion career journey in Barcelona – where style, innovation, and customer service meet!