💸 Relocation bonus
💸 Relocation bonus
French-speaking Customer Service Agent in the Sports Retail Industry – Barcelona
Are you fluent in French and passionate about the sports retail industry? Embrace the chance to live and work in Barcelona! We're on the lookout for enthusiastic French-speaking Customer Service Agents to enhance our team, offering an innovative experience in the sports retail sector.
French-speaking Customer Service Agent at Fashion Industry
🏃 The Company
Join a pioneering team in the sports retail world, renowned for integrating technology and design to create high-performance sporting goods and lifestyle apparel. This brand, a leading figure in the global fashion retail sector, is celebrated for its trend-setting designs and contribution to modern fashion.
✅ Your Profile
- Proficiency in French and English.
- Knowledge of IT platforms, tools, and apps, with Windows/MS Office skills being advantageous.
- A customer-first approach with a keen eye for fashion.
-Strong listening abilities and problem-solving skills.
- Independent work ethic, adaptable and a collaborative team spirit.
❤️ Your Responsibilities
- Deliver exceptional customer service through phone, email, chat, and other platforms, focusing on fashion retail.
- Rapidly absorb information about our range of fashion products and services.
- Accurately record call details in management systems, ensuring solutions meet our service level agreements.
- Keep abreast of the latest in service, product knowledge, and fashion trends.
- Support your team members and engage in collaborative projects with supervisors.
- Participate actively in team meetings, fostering a constructive and inclusive workplace.
✨ Perks & Benefits
- Full-time contract.
- Competitive salary with potential for performance-related bonuses.
- A dynamic, multicultural team environment.
- Assistance with relocation and a comprehensive welcome package.
- Comprehensive training on company policies and project specifics.
- Career advancement opportunities and access to further training.
- Referral bonuses through our "Friends Hunting" program.
🏢 Location & Environment
- Based in the heart of Barcelona, renowned for its vibrant culture, architecture, and sunny climate.
- Work amidst some of the industry's most forward-thinking digital technologies and strategies.
🌟 Embark on your fashion career journey in Barcelona – where style, innovation, and customer service meet!