Customer Advisor with French for a travel website

Are you passionate about traveling, and you are looking forward to starting your career in the hotel industry? We are looking for French speakers to provide high-quality customer support for an innovative travel agency based in Lisbon

 French-speaking Customer Representative (social media, chat and email)

 Your main responsibility is to assist French or English-speaking clients with their lodging queries. Empower your technical skills, gain privileged know-how of the digital travel market and enjoy the great weather in Lisbon!

About the Company

Work for an innovative travel agency and metasearch engine accessible via website and mobile app. This is the best online place to book last-minute lodging in the Americas, Europe and Australia.

✨ Your Profile

- Your first language is French 

- You are proficient in English (C1/C2)

- You have some knowledge of social networks management

- You have great communication skills and you are empathetic

✅ Your Responsibilities

- Provide support to customers about hotel queries, primarily through social media chat

- Help online clients with their booking, doubts, upgrades, and last-minute requests

- Assist customers and hotel partners via phone regarding clients bookings and demands

- Perform other tasks related to the lodging activity, according to the needs of the project

❤️ Benefits

- Competitive salary 

- Full-time position

- Permanent contract

- Performance bonus 

- Meal allowance

- Intensive initial training (paid)

- Intercompany mobility

- Health insurance (After 6 months)

- Relocation package (for candidates coming from abroad): Possibility to live in a shared flat, Flight reimbursement after 6 months

Play your part in a talented customer satisfaction team, interact with global travelers and enjoy a great lifestyle in Lisbon!

If it sounds interesting to you, start working in the hotel industry!