French-speaking Customer Experience Agent in Athens

Want to join an industry-leading investment company? Want to play a role in attracting and helping clients? If your first language is French and you want to work in Athens, this is the offer for you!

French-speaking Customer Experience Officer in Athens

This well established international company is waiting for you! Don’t miss this chance to live new experiences, read on and apply!

About the company

Since 2009, this company has worked with over 5,000,000 clients. This investment firm has traders from over 190 countries and supports more than 30 languages. They provide reputable brokers to give every client the best and most fair trading experience. This firm has earned the loyalty of their customers through client satisfaction and by using the latest tech to adapt to customer needs. 

✨Your Profile

- You’re fluent in French and can communicate at a high level in English.

- You understand customer needs and have active listening skills.

- You are patient and enjoy helping others. 

- Able to identify and troubleshoot client queries. 

- Team player who is tech-savvy and able to multitask.

✅ Your Responsibilities

- Use a multi-channel approach to help customers (voice, email, social media).

- Promote products and services to clients. 

- Ensure timely and efficient resolution of customers’ inquiries.

- Provide top quality customer service experience for clients. 

- Begin and maintain relations with existing and potential customers. 

❤️ Benefits

- Competitive salary.

- Permanent contract.

- Hiring bonus. 

- Private Health Insurance. 

- Work with an experienced and international workforce. 

- Chance to work in an exciting and dynamic work environment.

- Continuous training and opportunities to grow your career. 

- Flexible working arrangements.

- Opportunity to form part of clubs and welfare events.

- Chance to participate in charitable activities. 

Take advantage of this opportunity to grow your career with an innovative company in a beautiful and sunny country. All you have to do now is apply!