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Customer Advisor – Spanish Speaker

Parcial Full Time

Customer Advisor – Spanish Speaker

 

As part of Webhelp you will have the unique opportunity to build your international career in a fast-paced growth company based in sunny Lisbon. Our employees are open-minded, inclusive and proactive people that every day contribute to the company’s growth through their commitment and dedication. We are over 1000 employees and counting!

 

If you have outstanding communication skills with a passion to help others and you are customer-oriented, kick start your career by working in one of the most reputable cosmetic brands in the world!

 

 

A typical day:

 

You will be the first contact for the customers attending diverse requests, such as purchase orders, complaint management, and customer requests or doubts.

 

 

Your future project…

 

·       Work as a beauty cosmetic advisor: Develop your technical skills that will empower you to support the after-sales process and every step related to it.

·       Grow professionally: Become a part of an inclusive and supportive team who will work with you at achieving your development goals and receive consistent guidance and feedback from our dedicated team leaders and trainers.

·       Help Customers: Evoque your passion for beauty cosmetics and use your learned expertise to advise customers in relation to existing products. Manage the client’s expectations by successfully resolving their cases and increase the Brand awareness.

 

Who we´re seeking…

 

·       YOU speak native Spanish (Castilian) and English fluently (level B2).

·       YOU have a customer focused mentality and enjoy providing a warm atmosphere with every contact.

·       YOU have an empathic, diplomatic and cordial stance.

·       YOU have outstanding communication skills and a problem-solving mentality.

·       YOU have a good time management ability.

·       YOU have good computer skills.

 

What we offer…

 

·       Salary: From 12,000 to 13,000 Euros gross per year depending on the project (bonus included)

·       Schedule: Monday to Friday (40 hours per week).

·       Contract: Initial 6 months contract and renewable.

·       Benefits package: Performance bonus, meal allowance, transportation allowance, two extra salaries per year.

·       Relocation package: Up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

·       Initial and continuous paid training.

 

Life at our company

 

 

Apply Now