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Customer Service Representative (Danish Market) for a Tech Company

🌱 Fresh

⚡ Quick Hire

Languages:

Danish

Work Schedule:

Full-time

City:

Athens

Employment Type:

Permanent

Accommodation:

Available

Perks & benefits
Language courses
Multicultural team

Customer Service Representative (Danish Market) for a Global Technology Company in Greece

 

 

We are inviting Danish-speaking individuals to become a part of our vibrant customer service team. If you are motivated by assisting others and are keen to contribute to our mission of delivering top-tier service experiences, this role in Greece could be your ideal career step.

 

🛒 About the Company

A pioneer in the technology sector, this company is globally acclaimed for its state-of-the-art consumer electronics, including smart devices, laptops, and a diverse range of digital services. Committed to billions of consumers worldwide, it aims to amplify user satisfaction through groundbreaking technology and attentive customer service.

 

✅ Your Profile

- Danish is your first language, and you possess fluency in English, both in oral and written communication

- A tech enthusiast with the ability to demystify complex technologies for consumers

- You have outstanding communication skills and are proficient in resolving customer inquiries

- Globally minded and adaptable in your customer service approach

- Skilled in MS Office and adept at guiding customers through both software and hardware issues

- Experience in technical support is a plus, though not required

 

 

✨ Your Responsibilities

- Provide comprehensive support to customers facing technical issues with devices or services, ensuring a high-quality service experience

- Handle inquiries about product functionalities, usage, and technical problems across phone, email, and chat channels

- Assist in managing product orders, deliveries, returns, and refunds

- Guide customers through account settings, app downloads, and installations on the Play Store

- Process refund requests and address payment-related issues, including unauthorized charges

- Support with high-level issues from third-party developers and guide customers on the use of digital gift cards

 

 

❤️ Benefits

- The option to work in sunny Athens, Greece

- A full-time role with a secure, long-term contract

- Competitive remuneration package complemented by performance-based bonuses

- Access to real career progression opportunities within a leading global firm

- Attractive incentives and a referral bonus program

- Relocation assistance available for candidates relocating from abroad

 

Greece is celebrated for its breathtaking landscapes, rich history, and vibrant culture. From serene islands to lively urban centers, it offers a blend of beauty and tradition. Relish leisurely walks on sandy beaches, enjoy Mediterranean dishes, and dive into local customs and festivities. Living in Greece not only offers picturesque views and sunny days but also a tranquil yet spirited setting ideal for personal and professional growth.

Seize the chance to work with a leading tech company while enjoying the lifestyle and cultural richness of Greece. Don’t miss out—apply today to be a part of our innovative team!

Skills

Communication skills

Customer Support