Move to the sunshine and work with Fashion in Barcelona 

If you are in love with Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you! #wearehiring 

Dutch-speaking Fashion Customer Representative

The company:

Welcome to an international brand, globally famous for its designs and products for women, men and children. Enter this fascinating world of clothing and accessories working from the innovative @22 district in Barcelona, very close to the beach. 

The role:

As a Dutch-speaking Fashion Customer Service Advisor, you'll work directly with clients by email and phone to offer kind solutions for all their inquiries in your mother language.

Your opportunity:

We want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and to enter the fashion world, read on!

This is your new job in Barcelona if 

- You have excellent Dutch communication skills and you are fluent in English (spoken and written) 

- You are open to develop your customer service skills 

- You are passionate about fashion and you have familiarity with this industry 

- You are computer literate 

- You have excellent communication and interpersonal skills

- You pay attention to small details and you are well-organized

- You have an outgoing, enthusiastic, positive and engaging personality

- You are able to work 39 hours per week on a rotational shift pattern 

***Experience with CRM is a plus

Your day to day at work:

- Effectively solve customer issues in Dutch

- Manage complaints and inquiries with a proper and respectful tone 

- Keep customer satisfaction at the core of every decision and behavior

- Help clients with their online shopping and advise on their orders 

Keywords to success:

- Problem solver

- Customer-oriented

- Team player

- Empathy

- Flexibility

- Patience

- Proactive

Benefits:

- 2 weeks initial paid-training 

- Competitive compensation

- Long-term contract

- Ongoing training

- Possibility to grow within the company: high performers can progress to the social media team, become quality analysts or management.

- Nice office in the heart of Barcelona @22 district in the Poblenou area

- Relocation bonus for #cityjobbers coming from abroad to help with your expenses 

Take this chance to belong to a multicultural company with employees from over 100 different nationalities. If this is your dream job in Barcelona, apply with a few clicks.