Customer Advisor with French for a Hotel website

Are you passionate about traveling, and you are looking forward to starting your career in the hotel industry? We are looking for French speakers to provide high-quality customer support for an innovative travel agency based in Lisbon

French-speaking Customer Representative (social media, chat and email)

 Your main responsibility is to assist French or English-speaking clients with their lodging queries. Empower your technical skills, gain privileged know-how of the digital travel market and enjoy the great weather in Lisbon!

🏢 About the Company:

Work for an innovative travel agency and metasearch engine accessible via website and mobile app. This is the best online place to book last-minute lodging in the Americas, Europe and Australia.

👩‍💼 Your Profile:

- Your first language is French 

- You are proficient in English (C1/C2)

- You have some knowledge of social networks management

- You have great communication skills and you are empathetic

- You are able to work on a shift system (Monday to Sunday)

- You are an EU resident, or you have a valid work permit

- Previous experience in customer service is a plus, but not mandatory!

📝 Your Responsibilities:

- Provide support to customers about hotel queries, primarily through social media chat

- Help online clients with their booking, doubts, upgrades, and last-minute requests

- Assist customers and hotel partners via phone regarding clients bookings and demands

- Perform other tasks related to the lodging activity, according to the needs of the project

✨ Benefits:

- Competitive salary 

- Full-time position

- Permanent contract

- Performance bonus 

- Meal allowance

- Intensive initial training (paid)

- International atmosphere 

- Intercompany mobility

- Health insurance (After 6 months)

🛩️ Relocation package (for candidates coming from abroad) 

- Possibility to live in a shared flat 

- Flight reimbursement after 6 months

Play your part in a talented customer satisfaction team, interact with global travelers and enjoy a great lifestyle in Lisbon!

If it sounds interesting to you, start working in the hotel industry!

✅ Live and work in Lisbon, Portugal

Are you craving a change of pace? Ready for an exciting new chapter in your life? Look no further than Lisbon, Portugal!

- Immerse yourself in Lisbon's sunny beaches and world-renowned cuisine.

- Take advantage of the city's vibrant economy and job opportunities with top multinational companies.

- Immerse yourself in Lisbon's rich cultural and historical heritage, from stunning museums to ancient architecture.

- Join the friendly and inclusive community that makes Lisbon one of the most welcoming cities in Europe.

- And with Lisbon's central location, you can easily explore the best of Europe and beyond.