11 Aug 5 ways to inspire and retain young employees
How to keep Millennial and Gen Z employees at your company long term Millennial and Gen Z employees now make up one of the largest groups of workers and their preferences for how they want to...
workforce Tag
19 Apr 10 biggest work trends that will shape the next 5 years
Future of worktrends: what will define the workforce The labor market is evolving to adapt to the world we live in. Both candidates and companies have to keep up with these trends in order to not...
01 Apr 5 key tips to sizing agents in a Contact Center
How to plan staff turnover in your call center? Success in sizing a Contact Center depends to a large extent on the ability to plan the right number of personnel, in the right place, at the...