How to keep Millennial and Gen Z employees at your company long term
Millennial and Gen Z employees now make up one of the largest groups of workers and their preferences for how they want to...
Future of worktrends: what will define the workforce
The labor market is evolving to adapt to the world we live in. Both candidates and companies have to keep up with these trends in order to not...
How to plan staff turnover in your call center?
Success in sizing a Contact Center depends to a large extent on the ability to plan the right number of personnel, in the right place, at the...
I hereby confirm that I have been fully informed of the Personal Data Protection policy in accordance to the European Union General Data Protection Regulation (GDPR) and consent unreservedly to the processing of my personal data pursuant to it.AcceptRead More